Frequently Asked Questions
We accept all major credit card brands as well as PayPal. We also accept cash in store.
Unfortunately, at this time we do not have a way to combine reward points. Please email us at firstname.lastname@example.org for a resolution.
Typically, you will receive your discount code via email within a few minutes. If you do not receive this after a half hour, feel free to email email@example.com so we can get that info for you!
Yes! Our vinyl, both htv and adhesive can be cut with any vinyl cutter on the market. Whether you're using a Silhouette, Cricut, or a wide-format cutter, our vinyl will work.
ALL of our Heat Transfer/Iron-On Vinyl is CPSIA certified. If you need a copy of the certificate, feel free to email firstname.lastname@example.org
At this time, none of the adhesive vinyl (including Oracal
products) is CPSIA certified.
If you are working with adhesive vinyl, you will want to hand wash those items. You can wash using any standard dish liquid. If you are working with htv, we recommend washing your shirts inside out, with cold water, and drying on low.
Make sure to thoroughly clean the surface before applying. Apply the decal with a little more pressure and squeegee from all directions. Also, try peeling the transfer tape by folding it back on itself and pulling the tape off while pushing down on the decal.
You can remove adhesive vinyl with either a razor blade or by using a squeegee and some elbow grease. You may have to use something like Goo Be Gone to remove the leftover adhesive. To remove htv, try finding acetone and applying it to the back of the shirt and design. You can also try reheating the vinyl and use tweezers to pull the design off. Then, reheat to burn off any leftover adhesive.
We do not recommend that you wash anything that you will be applying htv to prior to pressing. Laundering garments can actually cause problems when applying. We do recommend that you iron or heat press the shirt for a few seconds prior to applying to remove any wrinkles or moisture.