Privacy Policy

PRIVACY POLICY

LAST UPDATED: MAY 19, 2023

We welcome you to a website (“Site”) associated with Happy Crafters LLC (“Happy Crafters” “Company” or “we” or “us”), a leading distributor, reseller, and direct supplier in the field of custom textile decorating. For purposes of this Privacy Policy, “Company” shall have the same meaning as in the “Terms and Conditions” of this Site.

Company respects the privacy of our users and has created this Privacy Policy to describe our policy about the collection, use, security and disclosure of information we obtain from users of the Site. This Privacy Policy applies to information we obtain from and about individuals interacting with Company and its websites, products and services. This Privacy Policy covers all Company controlled subsidiaries and affiliates in the U.S. This Privacy Policy addresses what Personal Information we collect and how we handle the Personal Information shared with us. We encourage you to take time to read and understand this Privacy Policy, and to contact us if you have any questions or concerns regarding this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the “Terms and Conditions” for this Site. By using the Site, you consent to our collection, use and disclosure of your information, including personally identifiable information, as described in this Policy.

INFORMATION COLLECTED BY THE COMPANY

We receive and store any information you enter on this Site or give us in any other way, including personally identifiable information, when you register for an account, access certain content or features, place orders, enter into Company programs or educational offerings, or if you send us personal correspondence such as emails. We may collect the following types of Personal Information about you as described below:

(A) Personal information you provide to us,

(B) Personal information we may automatically collect, and

A. Personal Information You Provide to Us

In using our Site, you may provide us with Personal Information, which may include, but are not limited to, the following:

Your contact information such as name, email address, postal address and telephone number(s);
Your country of residence;
Demographic information such as birth date;
Account information and log in credentials, including unique identifiers such as username and password;
Your device information;
Products ordered and any related customization;
Payment and transaction information including credit card or bank information;
Preferences for communications;
Communications and opinions in chat rooms, message boards, forums, surveys, polls, and online forms;
Photos and/or videos;
Type and nature of business and where located; and
Any additional information that we describe to you, when we collect your data with your consent.

B. Personal Information We May Automatically Collect About You

We may automatically receive and store certain types of non-personally identifiable information, including, but not limited to, the following:

INFORMATION ABOUT YOUR USE OF OUR SITE

Your interactions with other users on the Site, the type of web browser you are using, the website that led you to our Site, the website you go to after leaving our Site, the dates and times you access our Site; and the pages you view on our Site and your movement and activity within the Site, which is aggregated with other Personal Information;
Information about any orders you place through the Site, such as your order identification number, items ordered and the cost of your order; IP address, which is the number associated with the service through which you access the Internet, such as through your Internet service provider;
Domain server from which you are using the Site;
Type of computer, web browsers, search engine used, operating system, or platform you use;
Mobile device information, including the type of device you use, operating system version, and the device identifier.
We may also collect Site visitation statistical information through cookies, tools such as Google Analytics, and other technology, to speed navigation of the Site by allowing the Site to recognize each user and his or her access privileges and to track the user’s usage of the Site.

LOG FILES

The Site server automatically recognizes the Internet Uniform Resource Locator (“URL”) from which you access the Site. We may also log your Internet protocol ("IP") address, which may be helpful, for example, for system administration and troubleshooting purposes. An IP address indicates the location of your computer on the Internet.

C. Personal Information We May Receive from Third Parties

If you access the Site through a third-party social media account (such as OpenID, Facebook. LinkedIn, Twitter, Instagram), third party data providers, and other third party sources, we may access information about you from that third-party source, including your user ID for the third-party source and certain information from your profile for that third-party source (such as your location data, profile information, your activities on social media accounts). The Site may combine information that we collect with information from all third-party websites.

When you provide Personal Information to us on a third-party website or platform, the Personal Information you provide may also be separately collected by the third-party website or the social media platform. Please review the privacy policies of the applicable third-party website or social media platform for their privacy practices.

How Company Uses and Discloses the Information it Collects

We use and may disclose your information to our employees, contractors and other third parties to facilitate the services you request, to create accounts and allow use of services and ordering of products on the Site. We use your information to resolve disputes, troubleshoot problems and enforce our Terms and Conditions. We may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze Site usage, improve our content and product offerings, and customize the Site's content, layout and services.

Additionally, Company may use your information to contact you and deliver information to you that, in some cases, is targeted to your interests and relevant to your use of the Site. In addition to sending you promotional emails about our products and services, from time to time, we may send you promotional emails about our affiliates, subsidiaries or other third parties.

Without limitation to the foregoing, we may modify your personally identifiable information such that it is not identifiable as yours, and we may store, analyze, manipulate, aggregate, display, disclose, distribute, retain and otherwise use such unidentifiable information without restriction.

Company will not sell or rent personally identifiable information about you to a third party. Without limiting the above, Company may use and process your Personal Information for the following types of purposes (the examples provided are illustrative and not intended to be exhaustive):

To provide you with the Site and products, and related promotions, newsletters, programs, education, and information you request;
To respond to your inquiries and provide you with requested information and other communications, including by email or chat, and including alerts, notification of promotions, contests, and events;
For marketing and advertising purposes, including sending you promotional material or special offers on our behalf or on behalf of our marketing partners and/or their respective affiliates and other third parties, provided that you have not already opted-out of receiving such communications;
For billing and payment processing;
To deliver personalized advertising and content;
To fulfill contracts we may have with you;
To manage, improve and foster relationships with third-party service providers, including vendors, suppliers, and parents, affiliates, subsidiaries, and business partners;
To maintain, improve, customize, or administer the Site, perform business analyses, or other internal purposes to improve the quality of our business, the Site, resolve technical problems, or improve security or develop other products and services;
To perform analytics for business purposes and business intelligence, such as monitoring traffic to our Site, counting ad impressions, and auditing legal and regulatory compliance;
To maintain the safety, security, and integrity of our Site, products and services, databases and other technology assets and our business, including preventing fraud, detecting security breaches;
To identify and repair errors in our Site’s functionality;
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which Personal Information we hold is among the assets transferred;
To comply with any applicable laws and regulations and respond to lawful requests; and/or
For any other purposes disclosed to you at the time we collect your Personal Information and/or pursuant to your consent.

COOKIES:

We and our third-party providers and advertisers, use cookies and other technologies to optimize the functionality of the Site, to help us understand how the Site is used and to provide users with interest-based content or advertising based upon their browsing activities and interests.

We may use Google AdSense, Google AdMob and other third-party advertising companies to serve advertising when you visit the Site. We may use web analytics tools, such as Google Analytics, to analyze your use of the Services. These third-party advertising companies may use information about your use of the Services in order to provide advertisements for goods and services that are targeted to you.

In some case it is possible to opt-out from personally targeted advertising.

With Google you can set preferences for how Google advertises to you using the Google Ad Preferences page at: https://www.google.com/settings/u/0/ads/authenticated

Another example is the DoubleClick opt-out page at: https://www.google.com/settings/u/0/ads/anonymous?sig=ACi0TCj_XDmT8bSGTOqn3mSeIfTYdyz6GkqmR9oUNwOCKND_h9kxXvQkOJJlKL5fEwscSpV6L1dM8dAIJYRj8SEec2S1oAgoOCFx06hOHTyTNGIKe0Fxf30&hl=en#display_optout

A further example is the Network Advertising Initiative Opt-Out page at: http://www.networkadvertising.org/choices/

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. The Company may disclose any information about you if required by law or under the compulsion of legal process, or in connection with any licensing, sale, merger, transfer or other disposition associated with all or a portion of its business. We may also disclose information about you if, in our sole discretion, we believe such disclosure is necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, or other activity that is illegal or may expose us or you to legal consequences.

THIRD PARTY LINKS

Our Site may contain links to other websites that are not owned or controlled by us, including links to social media platforms, or may redirect you off our Site or away from our products and services to other websites for information or other services. This Privacy Policy only applies to information collected by our Site. We are not responsible for the privacy and security practices of those other websites or social media platforms or the information they may collect (which may include IP address). You should refer to such third parties’ privacy policies on their sites to determine their respective privacy practices. Links to any other website’s or content do not constitute or imply an endorsement or recommendation by us of the linked website, social media platform, and/or content.

SECURITY

No computer system or information can ever be fully protected against every possible hazard. In order to help protect your information and the information and data contained on our Site, The Company employs reasonable and appropriate technical, physical and administrative security measures. Communications with our Site are encrypted through secured connections. We also follow industry-accepted security procedures such as encrypted administrative communication, restricted access to underlying machines, and firewalls at network access points.

THE COMPANY CANNOT GUARANTEE SECURITY. THE COMPANY ASSUMES NO RESPONSIBILITY OR LIABILITY FOR DISCLOSURE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION THAT OCCURS BY NEGLIGENCE OF THE COMPANY, ERRORS IN TRANSMISSION, UNAUTHORIZED OR ILLEGAL ACCESS, OR ANY OTHER VEHICLE FOR DISCLOSURE. WE DO NOT GUARANTEE THAT YOU INFORMATION WILL NOT BE MISUSED BY THIRD PARTIES. WE ARE NOT RESPONSIBLE FOR CIRCUMVENTION OF ANY PRIVACY SETTINGS OR SECURITY FEATURES.

If you believe that your Personal Information has been accessed or acquired by an unauthorized person, please promptly contact us at Hello@HappyCrafters.com so that necessary measures can quickly be taken.

Company’s obligations under this Privacy Policy do not apply to any information or data that: (a) is not identifiable as yours; (b) is or becomes entirely in the public domain; (c) was known to Company prior to its access to the information or data through this Site; (d) received lawfully from a third party through no breach of any obligation of confidentiality owed to you; and/or (e) created by Company independently of its access to or use of your personally identifiable information.

CHILDREN UNDER THIRTEEN

The Company does not knowingly accept Personal Information from anyone under the age of 13. By using the Site and/or providing Personal Information, you represent and warrant that you are over the age of 13.

UPDATING YOUR INFORMATION/OPTING OUT

You may contact us at Hello@HappyCrafters.com at any time to update and/or correct your information, to opt-out of receiving future communications from us or to deactivate your account. Additionally, you may automatically review and change the information you submit to the Company by logging into the Site and updating your account information yourself. When the Company receives a request to deactivate or cancel your account, we will take commercially reasonable efforts to remove your personally identifiable information from our databases, but we cannot guarantee that your information will be completely deleted due to the necessity of redundancy inherent in the electronic storage and management of data. We also may retain copies of your personally identifiable information as required by our record retention policies. When you deactivate your account, your member profile will be deactivated, but your public comments may remain on the Site. The Company has no responsibility to take down or remove any of your public activities or submissions.

DO NOT TRACK

Some web browsers transmit “do-not-track” (DNT) signals. We do not currently respond to these web browsers’ “do not track” signals.

Our third party partners, such as web analytics companies and third party ad networks, may collect information about you and your online activities over time and access our Site or other online properties. These third parties may not change their tracking practices in response to DNT settings in your web browser and we do not obligate these parties to honor DNT settings. We utilize Google Analytics for our web analytics and you can opt out of your usage data being included in our Google Analytics reports be visiting https://tools.google.com/dlpage/gaoptout

A NOTE TO USERS OUTSIDE OF THE UNITED STATES

The Company is headquartered in the United States and utilizes third party agencies, service providers, representatives and agents in the United States to process your Personal Information. The Site is not intended for Site visitors outside the United States. If you are a non-U.S. user of the Site, by visiting the Site and providing us with data, you acknowledge and agree that your Personal Information may be processed for the purposes identified in this Privacy Policy. If you choose to access our Site outside the United States, the Company and our third party agencies, service providers, representatives and agents may transfer your Personal Information to, or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. In particular, you are advised that the United States of America uses a sectoral model of privacy protection that relies on a mix of legislation, governmental regulation, and self-regulation. Where the laws of your country allow you to do so, by using the Site or the services or by providing your data, you consent and authorize Company to transfer, store, and use all such Personal Information in the United States of America (and any other country where we operate) which may not offer an equivalent level of protection to that required in the country where you reside and to the processing of that Personal Information by us on our servers located in the United States of America, as described in this Privacy Policy. If you do not want your Personal Information transferred to the United States of America and any other country where we operate, please do not submit any information to us or use our Site or the services.

CHANGES TO OUR PRIVACY POLICY

The Company may amend this Privacy Policy from time to time by posting the amended terms on this Site. You are responsible for regularly reviewing this Privacy Policy and all such amended terms. By viewing, using or accessing the Site after any amended terms have been posted, you consent to the Privacy Policy and Terms and Conditions of the Site then in effect.

CONTACT INFORMATION

If you have any questions, comments, complaints or concerns about this Privacy Policy or your privacy, contact us at Hello@HappyCrafters.com.

PRIVACY POLICY FOR CALIFORNIA RESIDENTS

If you are a resident of California, Colorado, Connecticut, Iowa, Virginia, or Utah please go to our Privacy Notice - State Addendum to learn about your privacy rights.

Privacy Notice - State Addendum

PRIVACY NOTICE - STATE ADDENDUM

LAST UPDATED: APRIL 21, 2023

This Privacy Notice - State Addendum (“Notice”) supplements the information contained in Happy Crafters LLC’s Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California, Colorado, Connecticut, Iowa, Virginia, or Utah ("consumers" or "you"). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (CCPA),the California Privacy Rights Act of 2020 (CPRA), the Colorado Privacy Act of 2021, the Connecticut Data Privacy Act of 2022, the Iowa Consumer Data Protection Act of 2023, the Virginia Consumer Data Protection Act of 2023, the Utah Consumer Privacy Act of 2022, and certain other privacy and data protection laws, as applicable (collectively, the "State Statutes"). Any terms defined in the State Statutes will have the same meaning when used in this Notice.

COLLECTION OF PERSONAL INFORMATION

We may collect certain information that is (i) linked or reasonably linkable to an identified or identifiable individual or natural person, or (ii) that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer or household (defined in the State Statutes as “Personal Data” or “Personal Information”).

The following is a list of categories of Personal Information and Personal Data which may have been collected from consumers within the last twelve (12) months. This does not mean that all examples of that category of Personal Information or Personal Data were in fact collected but reflects our good faith belief to the best of our knowledge that some of that information may have been collected about consumers. We will update this disclosure from time to time as appropriate.

Category	Examples	Collected
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.	YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some Personal Information included in this category may overlap with other categories.	YES
C. Protected classification characteristics under state or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	NO
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	YES
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	NO
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.	YES
G. Geolocation data.	Physical location or movements.	NO
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	NO
I. Professional or employment-related information.	Current or past job history or performance evaluations.	NO
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	NO
K. Inferences drawn from other Personal Information.	Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	NO
L. Sensitive Personal Information	(1) Personal information that reveals: (A) A person’s social security, driver’s license, state identification card, or passport number; (B) A person’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (C) A person’s precise geolocation; (D) A person’s racial or ethnic origin, religious or philosophical beliefs, or union membership; (E) The contents of a person’s mail, email, and text messages unless the business is the intended recipient of the communication; (F) A person’s genetic data; (2) the processing of biometric information for the purpose of uniquely identifying a consumer; (3) Personal Information collected and analyzed concerning a consumer’s health, or a Personal Information collected and analyzed concerning a consumer’s sex life or sexual orientation	NO

We obtain the categories of Personal Information or Personal Data listed above from the following sources:

Directly from you. For example, during account registration from forms you complete, subscriptions you purchase or comments you provide on our Site.

Indirectly from you. For example, from observing your actions on our Site.

From third parties. For example, third party social networking providers and advertising companies, our affiliates and service providers who provide services or information to us. If you do not want us to collect information from social networks, you should review and adjust your privacy settings on those networks as desired before linking or connecting them to our Site.

From publicly available sources. For example, online database searches.

USE OF PERSONAL INFORMATION

We do not sell the Personal Information or Personal Data we collect to third parties. We may use or disclose the Personal Information and Personal Data we collect for one or more of the following purposes:

To fulfill or meet the reason you provided the information. For example, if you provide your Personal Information or Personal Data to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.

To provide, support, personalize, and develop our Site, products, and services.

To create, maintain, customize, and secure your account with us.

To process your requests, purchases, transactions, and payments and prevent transactional fraud.

To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.

To personalize your Site experience and to deliver content and product offerings relevant to your interests, including targeted offers and advertisements through our Site.

To help maintain the safety, security, and integrity of our Site, products, databases and other technology assets, and business.

To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

As described to you when collecting your Personal Information and Personal Data or as otherwise set forth in the State Statutes.

WHO WE SHARE YOUR PERSONAL INFORMATION WITH

We routinely share Personal Information and Personal Data with:

Our affiliates, which includes our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us, including companies within the Happy Crafters LLC group;
Service providers we use to help deliver our products and/or services to you, such as payment service providers, warehouses and delivery companies;
Other third parties we use to help us run our business, such as marketing agencies or website hosts; and
Third parties approved by you, including social media sites you choose to link your account to or third-party payment providers.

We only allow our service providers to handle your Personal Information and Personal Data if we are satisfied they take appropriate measures to protect your Personal Information and Personal Data. We also impose contractual obligations on service providers to ensure they can only use your Personal Information and Personal Data to provide their services to us and to you.

We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

We may also need to share some Personal Information and Personal Data with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.

Except as otherwise indicated in this Notice or our Privacy Policy, will not share your Personal Information or Personal Data with any other third party.

PERSONAL INFORMATION AND PERSONAL DATA WE SOLD OR DISCLOSED FOR A BUSINESS PURPOSE.

In the preceding 12 months, we have not sold any Personal Information or Personal Data to one or more third parties.

In the preceding 12 months, we have disclosed for a business purpose to one or more third parties the following categories of Personal Information or Personal Data:

Identifiers. (e.g. a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers);
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) (e.g. a name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some Personal Information included in this category may overlap with other categories);
Commercial information (e.g records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies);
Internet or other similar network activity (e.g. browsing history, search history, information on a consumer's interaction with a website, application, or advertisement).

RETENTION OF PERSONAL INFORMATION

We will keep your Personal Information and Personal Data while you have an account with us or while we are providing products or services to you. Thereafter, we will keep Personal Information for as long as is necessary:

To respond to any questions, complaints or claims made by you or on your behalf;
To show that we treated you fairly; or
To keep records required by law.

We will not retain your Personal Information or Personal Data for longer than necessary for the purposes set out in this Notice. Different retention periods apply for different types of Personal Information and Personal Data. If you do not have an account with us, we will keep the Personal Information and Personal Data we collected about you for a maximum period of twelve (12) months. To the extent you have made a purchase from us, you are a customer, or you have an account on the Site, we will keep your Personal Information and Personal Data for a maximum of seven (7) years after your last interaction with us or the Site.

When it is no longer necessary to retain your Personal Information and Personal Data, we will delete or anonymize it.

YOUR RIGHTS AND CHOICES

California

The CCPA and CPRA provides consumers who are California residents with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.

Right to Know What Personal Information is Being Collected and Right to Access Personal Information

You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

The categories of Personal Information we collected about you.
The categories of sources for the Personal Information we collected about you.
Our business or commercial purpose for collecting or selling that Personal Information.
The categories of third parties with whom we share that Personal Information.
The specific pieces of Personal Information we collected about you (also called a data portability request).
If we disclosed your Personal Information for a business purpose, identification of the Personal Information categories that each category of recipient obtained.

Right to Know What Personal Information is Sold or Shared and to Whom

A consumer shall have the right to request that a business that sells or shares the consumer’s Personal Information, or that discloses it for a business purpose, disclose to that consumer:

The categories of Personal Information that we sold or shared about you and the categories of third parties to whom the Personal Information was sold or shared, by category or categories of Personal Information for each category of third parties to whom the Personal Information was sold or shared; and
The categories of Personal Information that we disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose.

Right to Opt Out of Sale or Sharing of Personal Information

In connection with any Personal Information we may sell or disclose to a third party for a business purpose, you have the right to at any time, direct us not to sell or share your Personal Information.

We do not sell your Personal Information.

Right to Limit Use and Disclosure of Sensitive Personal Information

You have the right to opt-out of the use and disclosure of your sensitive Personal Information for anything other than supplying requested goods or services.

We do not collect sensitive Personal Information.

Right to Correct Inaccurate Personal Information

You have the right to request correction of inaccurate Personal Information maintained by us about you. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate Personal Information.

Right to Delete Personal Information

You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete your Personal Information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to perform any of the exempted actions under CCPA 1798.105(d).

Right of No Retaliation Following Opt Out or Exercise of Other Rights

You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things:

Deny goods or services to you;
Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
Provide a different level or quality of goods or services to you; or
Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Please note that we may charge a different price or rate or provide a different level or quality of goods and/or services to you, if that difference is reasonably related to the value provided to our business by your Personal Information.

Colorado

The Colorado Privacy Act provides consumers who are Colorado residents with specific rights regarding their Personal Data. This section describes your rights under the Colorado Privacy Act and explains how to exercise those rights.

Right to Opt-Out

You have the the right to opt out of the processing of Personal Data concerning you for the purposes of:

Targeted Advertising;
The Sale of Personal Data; or
Profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.

Right of Access

You have the right to confirm whether we are processing Personal Data concerning you and to access your Personal Data.

Right to Correction

You have the right to correct inaccuracies in your Personal Data, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data.

Right to Deletion

You have the right to delete Personal Data concerning you.

Right to Data Portability

When exercising the right to access Personal Data, you have the right to obtain the Personal Data in a portable, and to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.

You may exercise this right no more than two times per calendar year.

Right to Appeal

We hope that we can resolve any query or concern you raise about our use of your Personal Data. However, if we do not take action on your request to exercise any of your rights, we will inform you without undue delay after the receipt of the request for not taking action. You may appeal any decision we have made about your request by following the instructions in the communication you receive from us notifying you of our decision.

The Colorado Privacy Act also gives you right to contact the Colorado Attorney General if you have concerns about the results of your appeal.

Connecticut

The Connecticut Data Privacy Act of 2022 provides consumers who are Connecticut residents with specific rights regarding their Personal Information. This section describes your rights under the Connecticut Data Privacy Act of 2022 and explains how to exercise those rights.

Right to Access

You have the right to confirm whether or not we are processing your Personal Data and access such Personal Data.

Right to Correction

You have the right to correct inaccuracies in your Personal Data, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data;

Right to Deletion

You have the right to request that we delete Personal Data provided by, or obtained about, you.

Right to Data Portability

You have the right to obtain a copy of your Personal Data processed by us, in a portable and, to the extent technically feasible, readily usable format that allows your to transmit the data to another controller without hindrance, where the processing is carried out by automated means.

Right to Opt-Out

You have the right to opt out of the processing of the Personal Data for purposes of:

Targeted advertising;
The sale of personal data; or
Profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning the consumer.

Right to Appeal

Iowa

The Iowa Consumer Data Protection Act of 2023 provides consumers who are Iowa residents with specific rights regarding their Personal Information. This section describes your rights under the Iowa Consumer Data Protection Act of 2023 and explains how to exercise those rights.

Right to Access

You have the right to confirm whether we are processing your Personal Data and to access such Personal Data.

You may exercise this right no more than twice annually.

Right to Delete

You have the right to request we delete Personal Data provided by you.

Right to Data Portability

You have the right obtain a copy of your Personal Data that you previously provided to us in a portable and, to the extent technically practicable, readily usable format that allows you to transmit the data to another controller without hindrance, where the processing is carried out by automated means.

Right to Opt-Out

You have the right to opt out of the sale of Personal Data.

We do not sell your Personal Data.

Right to Appeal

The Iowa Consumer Data Protection Act of 2023 also gives you right to contact the Iowa Attorney General if you have concerns about the results of your appeal.

Virginia

The Virginia Consumer Data Protection Act of 2023 provides consumers who are Virginia residents with specific rights regarding their Personal Information. This section describes your rights and explains how to exercise those rights under the Virginia Consumer Data Protection Act of 2023.

Right to Access

You have the right to confirm whether or not we are processing your Personal Data and to access such Personal Data.

You may exercise this right no more than twice annually.

Right to Correction

You have the right to correct inaccuracies in your Personal Data, taking into account the nature of the Personal Data and the purposes of the processing of your Personal Data.

Right to Delete

You have the right to request we delete Personal Data provided by or obtained about you.

Right to Data Portability

You have the right to obtain a copy of your Personal Data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows your to transmit the data to another controller without hindrance, where the processing is carried out by automated means.

Right to Opt-Out

You have the right to opt out of the processing of the Personal Data for purposes of:

Targeted advertising;
The sale of personal data; or
Profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.

Right to Appeal

The Virginia Consumer Data Protection Act of 2023 also gives you right to contact the Virginia Attorney General if you have concerns about the results of your appeal.

Utah

The Utah Consumer Privacy Act of 2022 provides consumers who are Utah residents with specific rights regarding their Personal Information. This section describes your rights under the Utah Consumer Privacy Act of 2022 and explains how to exercise those rights.

Right to Access

You have the right to confirm whether we are processing your Personal Data and access your Personal Data.

Right to Delete

You have the right to delete your Personal Data that you provided to us.

Right to Data Portability

You have the right to obtain a copy of your Personal Data that you previously provided to us, in a format that:

To the extent technically feasible, is portable;
To the extent practicable, is readily usable; and
Allows you to transmit the data to another controller without impediment, where the processing is carried out by automated means.

Right to Opt-Out

You have the right to opt-out of the processing of your Personal data for purposes of:

Targeted advertising; or
The sale of personal data.

EXERCISING YOUR RIGHTS

To exercise any of the rights described above, please submit a verifiable consumer request to us via email at Hello@HappyCrafters.com or call us, toll free, at 888-888-4154.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information or Personal Data. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or Personal Data or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

You may use a representative, called an "authorized agent," to submit a request to us. An authorized agent means a natural person or business entity (in the case of the CCPA and CPRA, a business entity must be registered with the California Secretary of State in order to be considered an authorized agent), that you have authorized to act on your behalf. In order to protect your privacy, Company requires you to confirm that you have provided the authorized agent permission to submit the request and you must provide the authorized agent with signed permission. "Signed" means that the written attestation, declaration, or permission has either been physically signed or provided electronically pursuant to the Uniform Electronic Transactions Act. An authorized agent that has power of attorney pursuant to California Probate Code section 4121 to 4130 must submit proof of statutory power of attorney, but consumer verification is not required. Company may deny a request from an authorized agent that does not submit proof that they have been authorized to act on your behalf. Requests submitted by an authorized agent will still require verification of the person who is the subject of the request in accordance with the process described above.We will verify your request by asking you to send it from the email address associated with your account or to provide information necessary to verify your account.

We cannot respond to your request or provide you with Personal Information or Personal Data if we cannot reasonably verify your identity or authority to make the request and confirm the Personal Information or Personal Data relates to you.

Please note that, unless otherwise specified elsewhere in this Notice, you may only make a data access or data portability disclosure request once within a 12-month period.

RESPONSE TIMING AND FORMAT

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

CHANGES TO OUR PRIVACY NOTICE

We may amend this Notice at our discretion and at any time. When we make changes to this Notice, we will post the updated notice on our Site. Your continued use of our Site and/or Services following the posting of changes constitutes your acceptance of such changes.

CONTACT INFORMATION

If you have any questions or comments about this Notice, our Privacy Policy, the ways in which we collect and use your Personal Information or Personal Data, your choices and rights regarding such use, please do not hesitate to contact us at Hello@HappyCrafters.com.